Help & Information
Frequently Asked Questions
Quick answers to the questions consultants, contractors, and facility managers ask us most. Can't find your answer? Reach our team directly.
There is no fixed minimum order value. We supply orders ranging
from a single spare-parts line item up to multi-million-dirham project packages.
Logistics charges may apply on very small orders outside Dubai.
from a single spare-parts line item up to multi-million-dirham project packages.
Logistics charges may apply on very small orders outside Dubai.
Yes. Three AMC tiers — Basic, Standard, and Premium — cover
scheduled visits, response SLAs, spare-parts coverage, and 24/7 emergency support.
scheduled visits, response SLAs, spare-parts coverage, and 24/7 emergency support.
Can't find what you're looking for? Our technical team will source it.
Reach our technical sales team for product specifications, project quotations, or partnership enquiries.